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Appointments
Book or cancel an appointment at our GP surgery.
Before you book an appointment
See a pharmacist
Many conditions can be treated without the need to see your GP.
Who to see?
Advice
Please make a selection to reveal who's best to deal with your condition.
Self-care
Help and support available from many National and Local Organisations
Book an appointment
Urgent appointments
If you feel that your problem is urgent, you should tell the receptionist and every effort will be made for you to be seen the same day.
If the doctor needs to see you in person or you would prefer a face-to-face appointment, we will invite you to come in.
Ways to book
- Request an urgent appointment online
- If you can not access the internet, then you can telephone 0151 317 6350 and our care navigators will complete the form with you.
Extended Access
We also have extended access available. See our Out of Hours information.
Book a routine appointment
Ways to book
- Request an appointment online
- If you can not access the internet, then you can telephone 0151 317 6350 and our care navigators will complete the form with you.
- Visit the practice
Sickness certificates (fit notes)
You must give your employer a doctor's 'fit note' (sometimes called a 'sick note') if you've been ill for more than 7 days in a row and have taken sick leave. This includes non-working days, such as weekends and bank holidays.
Travel vaccinations
Information and advice for travelling abroad.
Home visits
Except in cases where someone is unable to leave their home for any purpose at all, it is better for them to be seen at the surgery. The doctor has access to the patients full medical record and a full range of medical equipment.
If you need a home visit, we ask that you contact us as early as possible in the morning, preferably before 10am.
Telephone: 0151 317 6350
You may be asked to provide the reception team with some details regarding why you require a home visit. Please do not be offended by this. This information is needed so that the doctor can assess the urgency and prioritise visits.
When to ask for a home visit
Our GP's will carry out home visits, but these are only for patients who are truly housebound, i.e. patients whose condition prevents them from being able to attend surgery.
When not to ask for a home visit
- Please do not ask for a home visit unless the patient cannot make it to the surgery.
- Most children can be safely brought to the surgery by car.
- A number of patients can be seen at the surgery in the time that it takes to visit one patient at home.
Change or cancel an appointment
Please give us as much notice as possible so we can offer your appointment to someone else.
To cancel your appointment:
Phone us Monday to Friday from 8am to 6:30pm on 0151 317 6350
Out of hours
Enhanced Access
Ask at reception for enhanced access information
Life Threatening
Call 999 or go to A&E now if:
- you or someone you know needs immediate help
- you have seriously harmed yourself – for example, by taking a drug overdose
A mental health emergency should be taken as seriously as a medical emergency.
Urgent But Not Life Threatening
Visit an urgent care centre if:
- You have an urgent medical issue requiring on the day attention
Non-urgent
Use NHS 111 if:
- You need help now, but it’s not an emergency
There will be someone to provide you with advice and to direct you to a clinician if it is necessary.